Customer Support
At My Grocery Dough your total satisfaction matters to us. So does good customer service! Please give us a chance to answer your question or address your issue. We'll do our best to help however we can. To contact Customer Support, please complete the simple form below. We look forward to assisting you!
Your First Name:*
Your Last Name:*
Your Email Address:*
Re-type Your Email:*
(NOTE: Please double check your email address as this is the only way we can contact you to support your request.)
Your Phone Number:*
- -
Your Reward Status:*
So that we make sure to direct your question to the appropriate department, please carefully select your topic / question.
Select a Topic:*
Your IP Address:
Why do we record this?
Re-type the Characters:
Before you submit your question, have you checked our Frequently Asked Questions page, our How it Works page and our Terms and Redemption Instructions for answers to your questions.
Please note: This program provides online/email customer service only.
Redeem | More Savings | Terms | Privacy Policy | Contact Us | FAQs | Customer Login
© 2024 All Rights Reserved
  Why do we record this?
( X ) CLOSE 
  My Grocery Dough records the computer IP address and redemption activity for every redemption and attempted redemption, and that attempts to redeem the same code more than once, attempts to redeem multiple codes, giving your code to someone else to redeem, or attempts to redeem a code not issued directly to you will result in termination of your reward code, and may result in referral to our fraud department and possibly to the legal authorities.
  Before you submit...
( X ) CLOSE 
It looks linke you are submitting a Customer Support request regarding a My Grocery Dough code that has already been redeemed and delivered.
Here are the details:
Redemption Date:
Reward Selected:
Email Address:
Reward Delivery Status:
Are you writing today because you did not get reward fulfillment email?
We'd be happy to re-send it to you. Click to have the email re-sent to you.
If not, you can click here and continue with your submission.
  Email Sent..
( X ) CLOSE 
  Email has been re-sent to you.
Looks like you entered a code that is not valid. Make sure that your code is 15 characters long, and contains "NMR" as the first three letters in the code" • In the pop up there should be two buttons the user can click
  Re-Send My Reward Fulfillment Email
( X ) CLOSE 
  Typically, it takes up to four hours for My grocery Dough to put together your reward email and send it to you. If you completed your My grocery Dough code redemption, and it has been more than four hours, please enter your code and email address below and we will re-send your fulfillment email.
Enter your redemption code:
  Please Wait
( X ) CLOSE 
  We have already received your support request. You will receive a response from customer support within a couple hours. Thank you for your patience